Why choose TACTICAL GEAR ZONE?
- All our deliveries in France, Europe, and Canada are totally free which allows us to have more competitive prices than what other conventional online stores offer. We pay for any excess weight!
- Your favorite products are shipped the same day if the order is placed before 6 p.m., a tracking number will be assigned to you to follow the delivery of your package.
- We offer a possibility of faster delivery from 2.50 euros and the calculation is done automatically on your shopping cart page (no hidden costs)
- Create an account and select "Checkout" without rushing at checkout, we keep your items in your cart.
- Returns within 90 days! We want you to love the gear you buy. What if you don't? Return it within 90 days of delivery, no questions asked.
- 100% satisfied! Delivering the ultimate customer experience is our #1 priority.
- For over a decade, Tactical-Gear-Zone.com has set the standard by providing exceptional service to every customer who visits our website.
- When you contact us with questions, you are contacting a dedicated internal customer relations team member who will personally ensure that you are taken care of.
WHO ARE WE ?
- Since 2011, we have been equipping tactical professionals who dedicate their lives to protecting and serving the public. Whether you're a cop or an elite agent, chances are we've got the tools to give you the tactical advantage.
- We are your "Gear Zone"French equipment for everything related to military civilian tactics or Survivalism.
- Supported by a dynamic customer relations team and expert know-how, Tactical-Gear-Zone.com offers you the best selection of clothing and equipment to ensure a successful mission.
- We have designed this online store entirely to serve members of the law enforcement and public safety community. Why? Because we believe you deserve your own online shopping experience. It's an experience that brings you the best deals on the most advanced tactical gear around.
- We recognize that in this business, when you need equipment for your job, you need it fast. That's why most orders are picked and packed within two business days.
- Contact us 7 days a week if you have any questions about your order or simply to discuss what's new.
- You can also find us on Facebook, Twitter, Instagram, and recently YouTube to discover our product presentations in videos.
- We are fully committed to providing you with the highest level of customer service.
- Welcome to Tactical-Gear-Zone.com !
HOW LONG DOES IT TAKE TO RECEIVE AN ORDER?
Your products are shipped the same day if your order is placed before 6 p.m.
Our average delivery times are then 13 to 29 working days anywhere in the world. In any case, if you do not receive your item within 60 days then we will refund you in full and you can keep the item when you receive it.
Where do we deliver and what are the delivery costs?
We deliver all over the world. Delivery fees in France, Switzerland, and Canada are offered for all orders.
Where are you from ?
Based in the USA, Tactical-Gear-Zone is also present in France. We ship our packages directly from our warehouses located in the USA, Israel, Asia, or France depending on the specificity of our products.
Who delivers my item?
Your items are delivered through your local post service.
What are the delivery times?
Items are delivered according to the terms of your local post office.
What if no one is home?
Don't worry, our items will be left in your PO Box if they are small enough. Otherwise, your package will be left at your post office where you can collect it.
I made a mistake, what should I do?
Don't worry, if your order hasn't shipped yet, contact us immediately and we'll be happy to update your information. Otherwise and in accordance with our general conditions of sale, once an order has been sent from our warehouse, no more changes can be made.
Is your site secure?
Yes ! this site is 100% secure. And to tell the truth, one could even say that it is 300%. Here's why: First, the site you are visiting is on an HTTPS server (the little green padlock on the left side of the URL of this page is there to remind you). Most sites only secure their "basket" and everything related to the payment of orders. On this site, ALL PAGES are secure and cannot be hacked or targeted by malware. Finally, concerning the payment, we use Stripe and Paypal which are the references in terms of security of transactions on the Internet.
What are the payment methods?
Currently, you can pay by credit card or via Paypal on our site. We do not accept bank checks, bank transfers or payment on receipt. Since January 1, 2021 we offer you the possibility to pay in 2 clicks with Google Pay.
What happens if I am not satisfied with my product?
We offer a 100% "satisfied or refunded" guarantee! Some products are guaranteed for 90 or even 100 days. If, for any reason, the product does not meet your expectations, you can send it back to us within 14 days of receipt and we will refund you the full price of the item as soon as it arrives with us. However, all returned products must be in perfect condition and the return costs must be paid by you. Proof of postage should then be emailed to us as proof of delivery.
If you still have any questions, you can contact us by email at contact@Tactical-Gear-Zone.com.
Your Satisfaction must be 100% Guarantee!
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